COVID update: 11.01.2020 (Tier 4)
We are awaiting guidance from the government as to when we can safely open. In the meantime, we have lots of exciting plans that we can't wait to tell you about.
Please keep your eyes peeled on our social media and here on our website for all the latest news but for now keep safe.
COVID update: 31.12.2020 (Tier 4)
TIER 4 Update: New Years Eve
Firstly, apologies for the delay in providing an update but we have been working with our governing body and our Environmental health department in coming to a decision about running our New Year's Eve attraction.
Based on current guidance, as we are an outdoor attraction we are permitted to open BUT the guidance is so very grey and has led us to make the decision to postpone this event until we have more clear guidance.
We are fully committed to keeping all visitors safe and will only operate the event when it is safe to do so and when guidance permits.
If you haven't already done so please can I ask you to email email@example.com stating which option you’d like to take:
a) To receive a refund or
b) transfer your ticket to a new date.
Please note that all our NYE events are cancelled.
- The Lion King
- The Greatest Showman
We are sorry for any inconvenience caused and please stay safe.
COVID update: 26.11.2020 (Tier 3)
TIER 3 Update.
CHRISTMAS ADVENTURES ARE STILL COMING YOUR WAY!
OUR SOLD OUT EVENT IS STILL GOING AHEAD…
We’ve been making the most magical Christmas memories for years and today’s announcement hasn’t changed that!
We have been working hard since the news broke earlier in the week and have adapted the adventure to be a MAGICAL drive-thru event.
Please check your emails (and junk folder) as we are working hard to contact everyone by email today/tomorrow. Please await this email and respond as per the instructions - please do not call.
Although our postcode shows that we are in Tier 2 unfortunately the Lancashire / Yorkshire border runs through our farm and we are classed as Lancashire - Tier 3.
Love the THCP Team – making Christmas memories since 2014… ❤️
COVID update: 1.11.2020
General farm park opening:
Following the government’s announcement, we will be closing our farm park as of Thursday 5th November.
The farm park will remain open from today, 1st November until Wednesday 4th November.
We will reopen on Saturday 5th December.
Fear Fields – The Walk thru
This event has been rescheduled to Tuesday 3rd November and Wednesday 4th November.
Please refer to your email that was sent on the 31st October and respond to that with how you would like to proceed.
If you haven’t received an email please let us know by emailing: firstname.lastname@example.org with the subject header – NO WALK THRU EMAIL RECEIVED and we can resend this for you.
You will be asked if you can reschedule for the new dates as above.
For bookings between the 5th of November and the 1st of December, we will be in touch as soon as we possibly can to speak to you – please bear with us.
The Christmas Adventure 2020
We have been permitted to re-open as of Wednesday 2nd December and therefore we expect our Christmas adventure to go ahead as of the 5th December, therefore if you have booked a slot from the 5th there is nothing you need to do.
Those of you that had booked the 28th and 29th November, will of course be affected by the government’s announcement.
We are looking at extending our December dates to accommodate your booking, but can we ask that you bear with us until Friday 6th November, when we will be in touch with you.
We would like to thank you all for your continued support.
Please stay safe, look after one another and we look forward to seeing you all again very soon.
* * * * * *
We reopen we will of course be operating in a fully COVID compliant manner.
Please do not visit if you are self-isolating or if you or anyone in your social bubble have been in contact with anyone who has recently tested positive or showing symptoms of coronavirus.
Visitor numbers are limited and you must book prior to visiting.
Please refer to our terms and conditions prior to booking and please ensure you are fully accepting of our T's and C's before booking.
Health and Safety:
We strive to ensure the best possible visitor experience in the safest way we will always put health and safety first.
We take our responsibilities to our customers, our staff, and our suppliers extremely seriously.
With this in mind, we have implemented new restrictions, guidelines, requests of respect to others, and strict rules.
This is to ensure that we can continue to provide a great day out whilst being mindful of the seriousness that Coronavirus brings and the actions we should take to limit the spread of infection or transmission.
Please take some time to read through our guidelines and the rules and responsibilities that we all must adhere to prior to visiting and whilst at Thornton Hall Country Park
It is essential that all members of your party understand the importance of all of the guidance issued too.
Our on-site signage is clearly displayed and it is important that you and your party follow our site rules at all times.
If any item is unclear or not understood then please speak to a member of staff who will be happy to advise you.
To ensure we can meet the government's guidelines regarding social distancing we will be open but with limited capacity. All bookings must be made online via our booking system.
Some areas and attractions are closed:
Please be aware that not all areas of the farm park are currently open.
Please follow UK Government guidelines regarding the appropriate use of face masks.
Please DO NOT visit us if you are sick:
We respectfully request that you do not visit us if you have any symptoms of COVID-19.
Wash your hands
We have numerous hand washing stations and hand sanitizing stations throughout the farm park. Please ensure you use them at every opportunity.
We have also put in place a more rigorous cleaning regime throughout the day for all of our facilities.
Health and Safety Reports
To ensure we are following all guidelines we have undertaken various assessments with our qualified H&S consultant and have implemented new measures to benefit everyone.
Staff Policy and Training:
Our staff have received additional training to ensure we meet the guidelines set out by the UK Government. All staff will be temperature checked daily and no circumstances allowed to work if they display any COVID related symptoms.
Whilst on-site at Thornton Hall Country Park please ensure you practice good social distancing etiquette at all times. This may mean you have to queue for a little longer than normal in some areas, but please be patient.
Roosters Diner is open and serving delicious food - instructions for ordering and collection of food will be clearly signed. All tables and seating have been organised so that you can social distance from other visitors.
Track and Trace:
We have a legal obligation to provide the contact information of all persons on-site to the UK government's Track and Trace team if requested.